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Frequently Asked Questions
Answers about this independent hotel’s stay-request process, displayed room rates, quotations and arrival arrangements. These answers follow the Booking Policy and Cancellation, No-Show & Refund Policy.
Are bookings instantly confirmed?
No. Submitting the website form sends a stay request for hotel review. The hotel emails a quotation. A provisional hold requires your acceptance and hotel acknowledgement; it is separate from final hotel confirmation. Check-in and final payment take place at the property.
Why are room prices not shown?
The website shows each room’s nightly rate, inclusive of taxes, and an estimated total for your chosen room, quantity and dates. After reviewing your request the hotel emails a final quotation, which confirms the amount and any agreed additions. The website estimate or a coupon code does not establish a payable amount or guaranteed discount.
Can I pay on arrival?
Yes. Cash and UPI are accepted at the property. An advance is optional where separately agreed using instructions supplied by the hotel. No integrated online payment gateway is available on this website, and submitting a request does not require online payment.
When can I check in and out?
Standard check-in is 11:00 AM IST and check-out is 10:00 AM IST. Early check-in or late check-out depends on availability and hotel agreement.
Until when is my room held?
After you accept a quote and the hotel acknowledges a provisional hold, the normal deadline is 2:00 PM IST on arrival day. A website request alone does not place a hold. If delayed, contact the hotel before the deadline to request an extension; otherwise the room may be released.
When will I receive a quote?
The hotel aims to reply to quotation enquiries by email within one hour during reception working hours, 9:00 AM–9:00 PM IST. This is a target and response times may vary. Requests may be sent outside those hours and are handled during staffed hours; no 24-hour one-hour response is guaranteed.
What is the cancellation policy?
An eligible cancellation at least 48 hours before the scheduled 11:00 AM IST check-in qualifies for free cancellation and full refund of any advance paid. Later guest cancellations are ordinarily non-refundable, with individual exceptions at the owner’s discretion. Hotel-initiated cancellations receive a full advance refund. Applicable legal rights remain unaffected; see the full Cancellation, No-Show & Refund Policy.
How do I cancel if there is no online button?
Email booking@sarangpuratithiniwas.com with your request reference and stay details. You can contact the hotel even if an online cancellation control is unavailable or the hotel edited your request. The hotel reviews the cancellation under the applicable policy.
What if I do not arrive?
If you do not arrive or agree an extension by the acknowledged provisional hold deadline, normally 2:00 PM IST on arrival day, the room may be released. A no-show advance is non-refundable, subject to an individual agreement and applicable law. No website no-show payment is charged where no advance was collected.
Are children charged?
Children younger than 13 sharing an existing bed receive free accommodation and meals, subject to physical and safety limits. Guests aged 13–17 count in the adult occupancy and meal-pricing category but must stay with a responsible adult aged at least 18. Child concessions do not override safe occupancy.
Can extra guests or pets stay?
Additional guests require hotel approval and safe capacity. An approved extra mattress costs ₹500 per mattress per night and covers that guest, with no separate adult surcharge. Pets cost ₹500 per pet per night, subject to hotel-approved conditions. Notify the hotel before arrival. Unapproved overnight visitors are not permitted.
What is included in meals?
An optional ₹500 per person per day package includes breakfast, lunch and dinner for guests aged 13 and above. Children under 13 have free meals under the child policy. Ask the hotel to include meals and applicable taxes in the final quotation.
Can I upload government ID online?
No. Government-issued ID is verified at hotel check-in. The website has no ID-upload facility. Do not send ID documents or ID numbers through the general booking form.
Is this the official temple or trust hotel?
Sarangpur Atithi Niwas Hotel is an independent hotel in Sarangpur, Gujarat. It is not affiliated with or operated by any temple or trust and does not offer official temple or trust accommodation.
Can I change my stay dates or room?
Please request changes at least seven days before arrival. Hotel agreement, availability and any revised quotation are required. A change request is not automatically accepted or treated as a cancellation; the separate cancellation rules still apply.
Where can I contact the hotel?
Email booking@sarangpuratithiniwas.com for quotes, booking requests, changes, cancellations and privacy enquiries. The address is Barwala Rd, Sarangpur Rd, Sarangpur, Gujarat 382450, India. Reception hours are 9:00 AM–9:00 PM IST.